What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
This keeps my Tahoe looking spotless even with a shedding dog. The material feels durable, and it’s simple to clean after messy adventures. Definitely a must-have for pet owners
this dog seat cover fits my Tahoe like it was made for it! oxford material is thick and feels long lasting, and it has already saved my seats from a wet and muddy dog after walking in the woods 😀
This is the first Chevrolet dog seat cover that has held up against an energetic husky who refuses to sit still... The strong material and metal buckles make all the difference! The pockets are deep and convenient to keep stuff in them, the bottom is non-slipping, and it can be transformed to a single-seat hammock! Overal - it is stylish, functional and built to last. Couldn’t ask for a better solution!!
this chevrolet dog seat cover does what it promises. my tahoe’s seats are fully protected,the thick padding makes it comfortable for Tommy.however... the straps could be slightly longer for an even better fit imho. the waterproofing works great - after a trip to the lake, everything underneath it was dry thank god. holes for the seatbelt access are convenient too, making it easy to secure a pet harness. recommeded!
Really happy with this purchase! It fits perfectly, no shifting or bunching. The pockets are a nice feature for keeping things organized on the go
After testing out a few different cheap dog covers, this is the one that finally fits the way it should! 👏 It covers the entire backseat including the doors, which is great for keeping muddy paws from ruining the seats. The pockets are super handy, I keep leashes and poop bags in them. Cleaning is also effortless with a lint roller and damp rag.
Nice dog seat cover for Chevy Tahoe! My dog loves to move around, and this one doesn’t slide or bunch up. Super easy to clean and the side flaps really help keep the doors free of scratches and dirt
Finally, a dog seat cover that doesn’t slide all over the place!! The metal buckles keep it firmly in position even on long drives with a restless shepherd puppy. The side panels help keep fur and dirt contained, and the zippers allow for flexibility when passengers need to sit in the back. And it have pockets!!! This is exactly what I needed