We are glad to bring our customers great value and service. That’s why we provide free shipping around US from our Fulfillment Center in California by UPS and USPS.
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Within 30 days of receiving the purchase, you can ask us for:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
Works well with my ford explorer, not so much with my compact car. It's a bit too bulky for smaller vehicles but great for larger ones. My dog feels secure using this car dog ramp, and I appreciate the adjustable features 👏👏
This stairs for dogs to get in car has truly transformed our rides. My senior dog can now get in and out of the car with ease, making our trips much more enjoyable for both of us. The ramp's stability and non-slip surface provide her with the confidence she needs. Additionally, its lightweight design is a plus for me, making it easy to handle. I also appreciate how simple it is to clean.
personally surprised by how compact it becomes. fits in my tiny tesla trunk with room to spare.
took some time for my dog to get used to it, but now it's smooth sailing 🙌
Perfect for my small car and big dog, balancing height and width ideally. He adapted quickly, just after a few rides
I regret not buying this dog auto ramp sooner. It's made a huge difference for my dog Sammie and our family outings. No more struggling or lifting her into the car. She took to it immediately, and it's sturdy enough that I don't worry about her safety. Plus, the adjustable length means it fits both our vehicles perfectly. It's also surprisingly light and folds up easily, which is great for when we're on the go.
Excellent for my dog with arthritis. He moves so much better and seems less stressed about trips now. Thank you very much!
We also use this dog car steps at home. Amazing quality!
the ramp is solid, offering a good balance between stability for my old lab and ease of handling for me. its adjustability has been a key feature, fitting our SUV seamlessly
this dog ramp for car perfect for both my civic and my beloved shepherd Roxie!!!
adjustability is great, but I'm concerned about its longevity with regular use…..
Expected it to be a bit larger, but it still works well for my mid-sized sedan.
Simple to use, easy to store 👍
Finally, a product that delivers on its promises! This car steps for dogs's adjustable features make it a perfect fit for our cars, and our dog loves it!
Sturdy and adjustable, yet a bit narrow for my mastiff. He's slowly getting used to it, but I appreciate the ramp's solid construction and the confidence it gives him. A wider version would be perfect, but it's a good start:)
Sturdier than it looks! My two dogs can go up and down with no issue. This ramp for dogs for car seat entry has significantly eased our travel routine, making it a stress-free experience for both me and my pets.
Feels overpriced for the quality received. Expected something more robust
Expected it to support my Rottweiler better. It's a bit wobbly under his weight, which makes me nervous. The overall build seems sturdy though.
It’s okay and works as described. But my dog is still not a fan of getting in the car
lightweight yet sturdy. works as advertised. perfect!
Perfect height and width for my 2023 nissan and my 14 year old labrador! My fur baby is happy, I'm happy too!
This dog stairs for car entrance is great; the quality is top-notch, surpassing my expectations for what a pet ramp could actually be lol. I got this for my beloved old dog. Now, whether we're going to the vet or heading on a road trip, this ramp has made getting in and out of the car a breeze for my friend, and I’m happy to help him.
Extremely happy with my purchase! It’s refreshing to see a company that stands so firmly behind their product, offering both a superior car dog ramp and excellent support !!
I'm genuinely impressed with how easy it is to use this car dog ramp. It's lightweight, yet feels incredibly sturdy, and it folds super conveniently. 100% recommended to any dog owner
The adjustable and foldable design is done wonderful, and it feels secure!!My dog uses it with no hesitation. Thanks