What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Really helps keep my original Chevy seats from kids' mess everywhere..... Wish I bought them sooner tbh!
had friends riding in the back last weekend and one of them thought these were the new seats, not covers lol! that says a lot. these seat covers don’t move around and really hug my Toyota seat contours. no creasing, no sagging, and they loos awesome. I was worried theyd trap heat but it's hot now and they stay cool enough. thanks!
This eco-leather feels soft and durable at the same time. Really gives the backseat a premium touch without the high-maintenance feel !!
Didn’t expect to love seat covers this much, but these actually elevated the entire vibe of my older SUV!!😍 Road trips and daily drives feel neater, especially with snacks and drinks in the mix. No more worrying about dirt from hiking or pet messes. Just feels less stressful keeping the back seat in good shape now
These back seat covers for Chevy Tahoe are a game changer for parents. Between muddy soccer cleats and spilled juice boxes, the back seats used to be a disaster. Now, cleanup is way easier—just a quick wipe and they look brand new again. They fit snugly without slipping around, even with booster seats on top. Installation didn’t take long either, which was a pleasant surprise.
Really impressed with the grip underneath—these don’t shift around at all, even when loading in heavy gear. Use the back row a lot for work equipment and the coverage is excellent. You can tell they were made for this vehicle. Protects the seats without making it feel like a truck cab. Stitching and fit are clean.
Instant upgrade for the back row. The covers look amazing.
Good quality but had to watch the video tutorial to figure out the straps. Once on, they’ve stayed in place and feel sturdy.