Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
This car vacuum is pretty handy for quick cleanups in the car. Its compact size makes it easy to maneuver, and the cordless design is convenient. It has decent suction power and comes with a few useful attachments. However, I found the battery life to be a bit disappointing. It doesn't last as long as I'd like for more thorough cleans. Also, the suction could be stronger for heavier debris. If you're just looking for a basic vacuum for light cleaning tasks, it does the job. But for deep cleans, you might need something with a bit more power and longer battery life.
Great for quick clean up! Love the slim size compared to other hand vacs on market. Keep it on kitchen counter and use it often.
For a car vacuum, it works fine. Not nearly as much power as my home vacuum, but its a lot more convenient, efficient and does what it needs to do.
It does what it needs to do but could be much better. Suction is okay, nothing to rave about like some other reviews but it was enough to clean my car from dog hair, crumbs and dust pretty well. Wish it had a little more suction but seems like it has “just” enough to get the job done. I leave this in my car at all times just in case. There may be better options out there but I haven’t tried any others to make a better recommendation.
I wanted a vacuum that I could grab quickly and easily and spot clean multiple times a day a thick child's play mat (used for my young dog) and this is absolutely perfect. - It has enough power to pick-up every particle, but without being "gagged" in pulling up the whole pad or getting corners caught in the open end - as with a standard vacuum. It's quick and light and I feel like I've accomplished some satisfying cleaning even with a couple of minutes of use.
I have been looking for a hand vacuum for months but reviews on a lot of products were hit or miss. I decided to take a chance on this one because I liked how compact it was and so far so good! It has great suction power, easy to clean, decent battery life. I mainly use it for vacuuming up dirt and dust around the house in hard to reach places. Highly recommend!
Does job.. pretty lightweight for quik use.. suction seemed pretty good .. all this after 1st usage.. really no disappointments.. plenty accessories plus multiple charging options.. best is cordless above all else..
Very cool little vacuum. I bought it because I have a tiny bathroom and wrestling a broom or full size vacuum in there has gotten tiresome. This little thing picks up hair etc and Is great for picking up dust bunnies throughout the house In between vacuum jobs.