What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
This dog vehicle hammock is the best on the market. Don’t waste money on cheap ones from Amazon. This one offers unparalleled protection. My dog spends hours in the back, and my seats still look new. If you care about your car, this is the one to get.
Got this dog vehicle hammock for my puppy and am so happy with the purchase! Keeps my car spotless.
This dog vehicle hammock fits beautifully in my 2016 Honda Accord. The material is top-notch, and the zippers work perfectly. The side panels should have been centered with zippers on each side for better protection. Love the enclosed design idea, just not perfect yet.
🤎 Happy with my dog vehicle hammock purchase, thank you 🤎
Upgraded to the new Travel Buddy Mk. II and am glad I did. As someone always on the go, the portable design is impressive. It’s compact, lightweight, and fits easily in my bag. The three straps on the back fit perfectly. Overall, it’s the same size and design as the first Travel Buddy I bought a year ago. Extremely satisfied and highly recommend this hammock.
Truly impressed with this dog vehicle hammock’s build. Sturdy walls, convenient pockets, and portable design. Cleaning is easy with a damp cloth and lint roller. Thank you!
This dog vehicle hammock is of top quality 🔥
Just received my Travel Buddy II Dog Vehicle Hammock from Owleys and couldn’t be more pleased! It's an upgrade from the original, with better zippers and carrying handles. Installation was easy, and it prevents my Beagle from jumping into the front seat. The quality is top-notch, and the waterproof material is better for muddy paws and wet fur. Owleys understands what dog owners need. Five stars from me 👍
Love my new Travel Buddy dog vehicle hammock, it’s cute, durable, and well-made. My pup likes it too. Definitely recommend it to others.
Amazing quality dog vehicle hammock, fits our SUV perfectly! Love it!
Couldn't be happier with this dog vehicle hammock. It fits perfectly in the back seats of both the Q8 and Model S. Highly recommend!
Can’t wait to use this dog vehicle hammock during our holiday road trip. It looks and feels wonderful. Definitely worth the price.
I ordered this dog vehicle hammock to keep my backseat clean and am impressed with its quality. It’s made of sturdy fabric, providing a comfortable spot for my Husky while protecting my seats from dirt and scratches. It’s easy to install and fold, and it stays secure while driving. It looks great in my car interior! Highly recommend it to friends 😊😊
I recently purchased this Travel Buddy dog vehicle hammock for my BMW and couldn’t be more pleased. It’s durable, looks nice, and protects my car seats from messes. Foldable and portable with carrying handles, it’s easy to store and take on the go. An excellent investment for any dog owner who loves to travel with their pet.
I needed a solution for my 12-month-old Black Russian Terrier with car sickness and anxiety for travel in my new Honda EX Accord. This dog vehicle hammock, made of waterproof 600D Oxford Fabric, seems perfect. It's durable and reasonably priced. The included door panels are a bonus. My only concern is the center zipper due to my dog’s panic attacks. Overall, a good product once I check the zipper situation.
We bought this large dog vehicle hammock a month ago, and it’s been great for road trips with our poodles. We used cheaper hammocks before, but they ripped quickly. This one keeps our dogs comfortable and our backseat area clean. Installation and folding are easy, taking just minutes. We love the storage pockets for keeping essentials handy. Highly recommend this product and brand.
Why is there no instruction on folding? The quality of this dog vehicle hammock is good.
I’m happy with this dog vehicle hammock! It’s made traveling with my terriers so much easier. Highly recommend!
This dog vehicle hammock works as advertised. It keeps the car free from pet hair and dirt. It fits well in my car, though installation took a bit of time.
Our family loves road trips, and our dog is always part of the adventure. This Travel Buddy dog vehicle hammock is the best for keeping our pup comfortable, secure, and our car clean. It creates a suspended space for our dog to relax, reducing anxiety. The waterproof material protects our seats from dirt and hair and is easy to clean. Love the product and will recommend it!