What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if itβs more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if itβs more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while Iβm not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but youβre not satisfied with it for personal reasons (e.g. you donβt like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
This organizer transformed my messy trunk! Everything from groceries to camping gear stays in place. Love the solid black look β it blends right in with my car. The lid is a great feature for keeping things secure. Folding and unfolding it is a breeze. Really happy with this purchase!
Got this black trunk organizer and it's pretty decent. Keeps all my stuff like tools and sports gear from sliding around. Folding it is easy, but it feels a bit lightweight. Good for keeping things tidy, though.
Nice organizer of a great big size. Fits perfectly for my car and all trunk stuff. I will definitely buy more.
This trunk organizer from Owleys is an excellent product! It's the perfect size for my trunk and it's sturdy to handle everything from grocery bags to heavy tools with ease. It's evident that the material is high quality, the inner material is super easy to clean and the leather feels durable. All in all, this organizer has effectively resolved my trunk clutter issues, and I can't recommend it enough!
This trunk organizer is a mixed bag for me. On the plus side, it has a sleek design, and the black color fits good with my car's interior. The folding feature is also handy for when I need the extra space in my trunk. But I didn't receive any instruction with my order and it was a little difficult to assemble at first. Why don't you guys just add a printed manual to the box? Let it be your field for improvement. Four stars.
I purchased this trunk organizer in December and I am impressed with its functionality and quality. It's the perfect size for my small car trunk and provides ample storage space to store car tools and other items. The removable divider is a great feature, and I love that it's collapsible so I can easily store it away when not in use. The materials seem durable so I hope it will last for a long time. 100% recommended π€©
its a good organizer of a compact side. how ever I am not sure it will hold heavy items .
LOVE it!!!