Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
This trunk organizer is a lifesaver for weekend getaways, keeping everything from snacks to tools neatly stored! ❤️
This trunk organizer effortlessly handles the chaos of family outings, keeping everything from spare clothes to first aid kits neatly arranged and protected. Its lightweight design makes it easy to move in and out of the car, yet it's built tough enough to withstand everyday use.
Working in home maintenance means carrying gloves, flashlights, extension cords, cleaning products, and small tools every day. One side now holds work supplies while the other stays available for personal items and emergency gear. The removable divider is a smart feature because it can be taken out whenever a longer or bulkier item needs to fit. Rubber feet grip the trunk carpet surprisingly well, even when the vehicle is loaded and driven over rough neighborhood roads. The handles feel sturdy enough to move the entire box into the garage without emptying everything first. After several weeks of daily use, the walls are still upright, the interior is easy to wipe clean, and the trunk finally looks professional.
For busy drivers, this trunk organizer makes keeping the car tidy super simple. It is perfect for storing anything from tools to groceries while the eco-leather finish adds a touch of sophistication - so it's just nice to observe every time you open the trunk!
Discovering this trunk organizer has made all the difference for the way I care for my new car now. With dimensions of 21.6 inches it's spacious yet compact enough to fit snugly in the back of my Prius. The five-layer construction truly stands out and looks wellmade. The eco-leather on the outside and fabric inside (it's Oxford I believe?) This organizer can handle everything from camping gear to shopping bags without risking any damage to the contents. Plus it has handles so you can easily carry it home and back to the car. Definitely a must-have for drivers and road trippers alike👍
I got 2 of these trunk organizers (21 and 17 inches) and I love them. They keep things neat and look nice in the back of my car.
Love the eco-leather exterior, so classy!
Saturday grocery runs used to leave bags sliding around the trunk and cans rolling under the seats. The two roomy compartments keep cold items separate from pantry goods, which makes unloading much easier. Milk jugs, produce bags, and a few cleaning supplies all fit without making the organizer bulge or lose its shape. The magnetic lid is especially useful because it hides the usual trunk clutter and keeps lighter items from bouncing out. It also looks much nicer than the flimsy fabric bins sold at most auto stores. Setup took about a minute, and the rubber feet have kept it from shifting during sharp turns. Anyone tired of chasing groceries around the cargo area will get plenty of use from this.