We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Within 30 days of receiving the purchase, you can ask us for:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
This pet crate is quite impressive—high-quality, easy to set up, and folds neatly. I was in search of something slightly more compact, but overall, this product is excellent.
Our Golden Retriever puppy felt at ease with this crate right away. The large openings helped her acclimate quickly, and the ventilation is excellent. It’s durable, easy to fold, and keeps her feeling part of the action even with the flaps zipped up.
It worked well initially, but my dog eventually found a way to break out of it. I loved its appearance and portability, so I might consider buying another one from Owleys.
Sturdy and well-made. It fits my two cats in the car comfortably with plenty of room. They seem to enjoy it! 😻
I got this crate for my apartment to use for my cat during maintenance and inspections. It’s easy to set up and store, and my cat loves playing in it. I feel confident she’s secure and comfortable. I might even set it up permanently in my future home because she enjoys it so much!
I like the way it looks. Easy to move and assemble! I highly recommend it!
As long-time dog owners who travel frequently, this collapsible soft-side kennel is ideal. It’s lightweight but durable, easy to handle without back strain, and accommodates our three beagles comfortably. Wish we had this years ago!
This portable pet crate is robust yet lightweight. It sets up quickly and rolls up easily for carrying.
This crate is perfect for hotel stays with my dog. It’s a bit heavier and doesn’t fold as compactly as I hoped, but it’s still solid and functional. Easy to handle overall.
The crate is well-built and collapses easily. It seems durable and should hold up well over time.
Easy to set up, with quality materials. It’s perfect for our needs—well-ventilated and keeps our puppy calm.
This portable crate is great. It’s easy to open and fold, and the large size provides ample room. It’s well-made and the mesh ensures good airflow.
My anxious dog adapted quickly to this crate. We use it at night, and it seems to comfort her. I hope it continues to help her feel secure!
The crate matches the product description perfectly—compact and ideal for the puppy it was intended for.
This dog crate is fantastic! It arrived compact like a camping tent and took only two minutes to set up. My dog walked in immediately and was very comfortable. He’s 20 inches tall, 23 inches long, and 15 pounds. It’s perfect for travel! 🐶
The crate is easy to store, well-made, and I highly recommend it! 💯
My puppy chewed through the back of this crate in just five days. I prefer soft-sided crates over metal ones, but if you have a serious chewer, this might not be ideal.
This crate has been perfect for my 15-week-old puppy. She prefers it over a traditional wire crate. She can see out and stay comfortable. The mesh has held up well against her scratching, and it folds easily.
Setup is a breeze, and it’s amazing! My puppy can’t chew through it!
I bought this crate for my 5-year-old, 72-pound black lab. She loves it, and so do I. Assembly was straightforward, and the quality is excellent. It’s now her go-to crate, and I would highly recommend it over metal ones.
I prefer soft-sided crates with zippers over wire or metal ones. It seems to offer my pup a bit more privacy, which helps them settle down more easily.
This Owleys pet crate is amazing. Love how it looks and it's very easy to use
We purchased this crate for our road trip, and it has exceeded expectations. It’s well-built, sturdy, and packs away easily without being bulky. Our 75-pound dog feels right at home with the convenient openings.
I absolutely love this crate, and more importantly, so does our dog! It’s very well made, easy to put together, and priced fairly. We’re thrilled with this purchase, and the shipping was quick! It collapses easily for travel. Highly recommended!
Assembling this crate was straightforward. It’s reasonably priced and very durable.
This crate works great for transporting my three dachshunds in my van. They enjoy going in it, especially since they know we're heading somewhere fun.
What I love most about this crate is its portability. It’s a cinch to set up and take down. My dog enjoys it, and it looks far better than the traditional metal crates.
I’ve only unboxed this crate, but it seems to be of high quality. It’s light enough for partially mobile elderly people to handle, assemble, and collapse. It was meant for hurricane evacuation but could replace a metal kennel indoors. Very impressive.
I purchased this crate for my 16-pound Miniature Schnauzer, and it fits perfectly. It’s well-constructed and folds flat, unlike my previous one. I love the dual openings on both the short and long sides. It fits his standard bed comfortably, making him feel right at home.
This crate was just what I needed—a soft crate with a reinforced frame. It collapses but not too easily, which is what I wanted. I needed a carrier that my cat wouldn’t escape from easily.
Excellent quality. Simple to assemble, affordable, and sturdy with a mat included. I just added an extra cushion for my dog.
Many hotels require dogs to be crated when left alone, and this crate is perfect if your dog is crate-trained. It collapses effortlessly and offers ample ventilation. While I try to find pet-friendly places, this crate is a great option.
The screen was advertised as chew-proof, but my puppy managed to chew through it within five days. The size is good, and it’s easy to move around, but it might not be suitable for aggressive chewers.
We prefer these collapsible crates over metal or airline versions for trips. They’re easy to pack and our dogs don’t mind them at all.
This crate is fantastic! I got it for my cats for traveling, and they absolutely adore it. It’s extremely sturdy and comes with great features that make it a standout choice.
Great value for the money. It’s easy to use and I feel confident that it’s safe for my puppy. I’d definitely buy it again.
Assembling this crate was a breeze, and it features numerous windows for ventilation and views. It’s both attractive and durable, with a comfortable soft pad on the bottom.
This crate is excellent for my two eight-month-old pups! They’re very comfortable and go in easily without any fuss. They’re much happier in this crate compared to the rigid transport crates they used to dislike.
This crate was one of the best investments for our travels. We’re on a three-week road trip with our dog, who’s picky about her crates. I made sure she got used to it a week before we left. It’s easy to set up, take down, and carry, even with my arthritis. I’m thrilled with this purchase!
Our puppy Cookie outgrew his previous soft crate. He adjusted quickly to this new one, showing no signs of fussiness. He didn’t dig up his blanket or throw out his toys, which was a pleasant change from his old crate.
We got this crate to make it easier for our disabled dog. The multiple opening options are incredibly useful. It’s well-built and reasonably priced. It’s also perfect for traveling!
This crate has been fantastic for us. We used it for our 50-pound Border Collie and our 70-pound Labrador. While traveling and camping, they quickly adjusted, stretching out comfortably. I even used it in our van, and they seemed quite at ease.
I initially considered returning this crate because it was a bit tricky to fit in my car. However, once it was in, it proved sturdy and held my dog comfortably while looking great too.
The crate is robust and made from high-quality materials. It fully expands in under five minutes. The mesh design ensures excellent ventilation while being durable and lightweight. It's easy to carry and comes with a convenient storage bag.
I usually dislike crates, as they make me sad seeing dogs confined. However, I needed one for my Chihuahua’s surgery. This crate is perfect—easy to open and close. It makes me feel comfortable leaving my dog inside. I appreciate how portable it is without hassle.
These crates are very durable and offer ample space for an average-sized cat. They’re well-made but can be a bit challenging to set up and take down. They’re best carried by hand as they’re a bit too bulky for most carts. I appreciate their sturdiness, though I’m not a fan of the assembly process.
I purchased this crate for a road trip with my 35-pound puppy, who will grow to 60-70 pounds. It was incredibly easy to assemble, even with my arthritic hands! The design is excellent, and it snaps together effortlessly.
This soft crate is excellently built, reliable, and offers great value for the money. The padding is a bit thin for my older dog, but I got a large size to fit her bed comfortably. She’s getting used to it, and it fits perfectly in my sedan’s passenger seat. The construction, zippers, and see-through flaps are top-notch. Highly recommended!
Think of this as a "pack 'n play" for dogs. Setting it up and taking it down is a snap! It seems quite sturdy. My dog has adapted well and isn't destructive with it. It packs down like a tent and is very lightweight.
Assembling this crate was a breeze; it's both solid and durable. It’s convenient to carry, making it ideal for travel. I prefer these over metal crates since they’re quieter and more comfortable for my dog.
I frequently transport my larger dogs and needed a kennel that's quick to set up on-site. Although there's a slight learning curve, these soft crates are quick to assemble and quite robust! Made of durable canvas and mesh, they offer multiple openings. Carrying them when folded is a breeze, and even when set up, they are manageable thanks to the sturdy handles. For the price, it's a fantastic choice.