What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
I'm thoroughly impressed with this hand held vacuum! It's incredibly powerful yet compact and easy to store. The suction is phenomenal, making quick work of pet hair and crumbs. The one-click dust removal is very convenient, and the 40-minute working time is more than enough for a thorough car clean. I also appreciate the eco-friendly materials. This vacuum is worth every penny!
This is a good vacuum cleaner, but I thought extra nozzles also had suction power. Everything else works as expected. Thanks for the quick delivery.
Would highly recommend this hand held vacuum to anyone needing a portable and efficient cleaning solution for their vehicle. Works great and is super handy to store.
Absolutely love this hand held vacuum! It's compact, powerful, and the cordless feature is a game changer. Very happy with my purchase!
I’ve been happy with this vacuum cleaner for three months now. An ideal purchase for keeping my Toyota Corolla clean. Suction power as needed, easy to use, battery holds well. I keep mine in the glove compartment. Thanks!
This hand held vacuum is a solid product with excellent suction. It makes cleaning my car much easier and faster. The cordless design is a big plus, allowing me to reach every corner. The battery life is decent, though a bit longer would be better. The durability is impressive, and the filtration system keeps my car interior really clean. Overall, a great product, but a slightly longer battery life would be ideal.
Great suction power! This vacuum is compact and nice to use. The charge is enough to clean my Ford F-150 completely. Order arrived in about a week, and the box was cute. No issues so far. Thank you 🙂
This hand held vacuum is very efficient and has a strong build. The battery life is decent, though a bit more for our truck would be ideal:)
I recently got this hand held vacuum, and it's fantastic! The suction is amazing, easily picking up dirt from the car seats and floor. I love that it's cordless, making it so easy to use without tangled wires. The battery lasts long enough for a full car cleaning. The sturdy metal body and advanced filtration system ensure my car stays dust-free. Highly recommend for anyone needing a reliable car vacuum!
I've been using this vacuum cleaner for about a month, and everything is working great. Thanks.
This product exceeded my expectations. It's powerful enough to pick up all dirt and debris in my car, and the cordless design is incredibly convenient. The advanced filtration system helps with allergies by capturing fine particles. The metal body and durable plastic parts feel high-quality. The battery life is impressive, and it comes with useful attachments. Highly recommended! 👏