What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Strong anchoring keeps these covers in place even when hopping in and out all day! I'm impressed. The smooth eco leather finish also wipes down easily and looks chic:)
nice coverage and clean look, but the first installation took some patience. now that they’re in place they stay snug and protect well
Feels sturdy and comfortable on long commutes
Spilled coffee and food messes on a long road trip? No sweat, these Honda CR-V seat covers bounced right back with a quick wipe!!! Their snug fit provided no slipping even through twisty mountain roads. The leather feels soft yet firm and the breathable pattern didn’t bake us in the sun... Pairing well with seat ventilation, it has been comfort all the way for us . Installation took us just 10 minutes with no tools or fuss. Excellent upgrade for those wanting seat upgrade without reupholstering!!
driving with pets often turn the car into mess yet these seat covers for Honda CR-V brushed off muddy paws and pet hair without leaving stains! surface is smooth so hairs don’t lodge in crevices. breathable design kept seats comfortable even under afternoon heat. installation was also beginner-friendly and required no extra tools. the straps and anti-slip lining work and deliver no mid-ride bunching. stylish and practical for those balancing kids, pets, and long journeys. totally recommended!
Family camping trips were a pain until these Honda CR-V seat covers arrived. Once secured, they didn’t budge no matter how many times we clambered in and out. Seat belts work properly with cutouts, which is a massive relief for drives in rugged terrain. The leather surface feels sophisticated!!!! Cleaning is as simple as a damp cloth swipe after dusting off gear. A great value for frequent road-trippers seeking protection and style
Super easy to wipe clean
The texture is soft but still firm enough to feel durable. After a week of commuting, there’s no sign of sliding or bunching under me.