What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Match the interior
The fit is excellent and the eco-leather surface feels surprisingly supple for the price. Heated seats still toast up nicely on frosty mornings, though the very first minute takes a beat to warm through. Install is straightforward but the anchors and straps took some patience to route cleanly. Once in nothing moves around though. The brown color brightened the cabin more than expected and dog hair well! For practical, good-looking seat covers for Palisade owners, this is a 100% recommendation.
Installed in minutes, heaters still toast fast, cabin feels upscale. Thanks.
Daily commuting plus monthly family trips needed something tougher than the factory upholstery. These Hyundai Palisade seat covers went on without drama and the anchors keep everything from sliding around!!! Coffee splashes wipe off in seconds, the water-resistant surface has already saved the seats twice. The custom fit looks upscale enough that passengers think it’s original. Side airbags and seat belt buckles remain unobstructed, which matters with kids in the second row. For anyone hunting seat covers for Hyundai Palisade models that can handle family life, don't hesitate to get these
Rideshare use can be brutal on seats, yet these have shrugged off keys, belts, and the occasional suitcase corner. Passengers keep commenting that the cushions feel more supportive now, and the panels haven’t stretched or loosened. Spilled soda? Paper towel and it’s gone, with no lingering stickiness. The precise cutouts around seat controls mean nothing gets blocked or hard to reach. After a few months, no color fading and the stitching still looks tight. Hyundai Palisade seat covers that handle constant traffic like this are rare.
Good quality but didnt like the color
Perfect for older car's interior makeover. For me, these Hyundai Palisade seat covers are a great find!
dog hair vacuums up easily and muddy paws didn’t stai but the initial fit took a few minutes of tugging.anyways these look and protect better than expected.