We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Within 30 days of receiving the purchase, you can ask us for:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
I took this cooler with me on fishing trips to store fish with ice. It works just fine, no leaks, tight lid - no smell. Thank you
Works as advertised and keeps drinks cold for days! We also use it as a chair, very comfortable! Totally recommended 👍
This ice chest impressively keeps ice frozen for 4 to 5 days. I purchased it specifically because it fits perfectly in the back of my 2-door Wrangler, and I was pleasantly surprised by its performance.
During our 8-day road trip, we brought along this cooler and were impressed by its performance. Despite only adding ice, it managed to keep raw meat fresh for a remarkable 3 days! Even when left in the hot car for most of the journey, it maintained its effectiveness. Overall, we found it to be a great value and are very pleased with our purchase.
All great but I thought it would be smaller
I have yet to test out this cooler, so I cannot provide a review on its performance. However, upon initial inspection, it appears to be well-crafted and thoughtfully designed. I am looking forward to putting it to the test during my upcoming trip to Canada in June.
Our experience with this cooler has been fantastic. It is versatile enough to handle our cold drinks, grocery runs, and even extra supplies like milk. As full-time campers with a small fridge in our camper, the cooler serves as a great supplement for us. We previously owned a 45Qt Yeti which was too large, heavy, and didn't hold ice any longer than our old Coleman. This cooler we purchased perfectly fits our requirements without taking up excessive space or being too heavy due to its smaller walls while still effectively keeping items cold and maintaining ice integrity.
Purchased this cooler specifically for our ATV, and it fits perfectly while keeping everything cold as promised. Ideal for Honda Foreman owners, my boyfriend and I can both comfortably fit without feeling cramped like with other larger coolers. The flat front design also ensures it is not uncomfortable on your back when leaning against it.
This cooler performs exceptionally well! I loaded it with ice and drinks on a Thursday, only needing to add one 7lb bag of ice on Saturday to keep everything cold until Tuesday despite frequent opening and closing. I will definitely purchase another one
After reading positive reviews about its size and ice retention, we decided to order this cooler for our boat. We are pleased with our purchase as it fits perfectly on our boat, is lightweight, and maintains temperature well even in the heat of the lake. If you're in need of a reliable cooler, don't hesitate to order this one. The only minor issue we encountered was that one of the handles came loose within a day, but it was easily reconnected without much trouble.
Ideal size cooler for a 2-3 day trip. It effectively keeps food cold 3-4 depending on the outside temperature. Placing it in the shade with ice chunks or a broken block of ice helps prolong its cooling capabilities. The cooler is sturdy and durable enough to support my weight as I occasionally use it as a step ladder without any issues. Overall, an excellent purchase.