What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
So comfy and stylish, will definitely get the full set
Impressed with how smooth and cushioned these feel during long city drives. Adds a touch of refinement without screaming for attention.
🖤 These are so sleek and stylish, love how they upgraded the look of my Kia Sportage. They’re also surprisingly soft to sit on, almost like memory foam. My partner installed them in under 30 minutes with no complaints. They’ve been through a few rainy drives and grocery runs, still looking brand new. No shifting or bunching — they stay put. Very happy with the purchase!
These front seat covers for Kia Sportage are doing exactly what they’re supposed to. My job has me in and out of the car with dusty clothes all day, and the covers have made cleanup quick and painless. They also keep the original fabric from getting worn out. Big fan of how they don't shift around at all, no need for constant re-tucking. Adds a subtle elegance too. Functional and looks good!! win-win
The material doesn’t stick to bare legs in the summer, which was a surprise bonus. Great for hot weather driving.
Couldn’t believe how premium these feel knowing it's a faux leather
Absolutely thrilled! 😍 The quality exceeded expectations. The covers molded perfectly onto the seats, and the padding adds just the right amount of cushion. Took a road trip up the coast last weekend, and the extra comfort was noticeable. No more worrying about dog hair or muddy jeans. These are a great match for anyone trying to keep their Kia Sportage seats in great shape long-term. Feels like they’ll hold up for years.
Honestly didn’t expect such a precise fit. These front seat covers for Kia Sportage cling like a second skin. They’ve already survived a spilled coffee incident and a muddy dog paw with just a quick wipe. The material doesn’t feel hot in direct sunlight either, which is a big plus in southern states. Anyone who camps or travels often will appreciate how easy they are to maintain. Definitely recommend for anyone with an active lifestyle.