We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Within 30 days of receiving the purchase, you can ask us for:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
It is too big and bulky for us
We just back from a week-long trip with this tent!! It's super easy to set up with the inflatable design and it's really HUGe inside! The whole family of 6 was comfortable. It’s a definite 5-star product!
the tent is roomy and comfy. however, I'm concerned about how it will hold up in strong winds, given so many thin mesh windows ?
Took this yurt tent on a family camping trip, and it was a hit! So comfortable, easy to install, and the waterproofing was a lifesaver during unexpected rain. It truly felt like a home away from home, with ample room for everyone.
Love the space and comfort, but it's quite large for smaller campsites. Otherwise, a great choice for big group camping
Fantastic tent! Spacious, easy to set up, and totally waterproof. Perfect for family trips!