What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
This could work perfectly for camping, fishing, beach days, backyard chilling... Sturdy and stylish!! Love it!
Surprisingly lightweight yet holds up really well 👍🏾👍🏾 Took it on a recent hiking trip, and carrying it was no hassle at all since it folds down compactly. Despite the lightweight design, it’s incredibly sturdy—no creaking or bending, even after hours of sitting. The fabric feels durable and breathable, which is especially appreciated on hot summer days. The wooden armrests add a little extra comfort, and the chair feels more premium than most portable options. A good choice for anyone who needs a reliable seat for the outdoors
quite comfy and folds in seconds. looks fire outdoors, nice green color
Beach trips, hiking breaks, backyard gatherings—this chair handles them all. It’s comfortable enough for long sitting sessions without feeling stiff or sore afterward. The wooden armrests give better support than plastic or fabric alternatives, and the chair itself is incredibly stable. Folding it up takes no effort, and it’s compact enough for carrying without any hassle. After months of use, it still looks and feels brand new. Highly recommended!
Overall a great camping chair, though a carrying bag would have been a nice addition. The frame is robust, and it supports my big husband just perfecly 😄 we used it for a bbq party and it remained comfortable after hours of sitting. The fabric is easy to clean as well. Would definitely buy again, but again- a storage bag would make it even better!
Used this for a week-long road trip and it never disappointed.The setup takes seconds, and it stays stable on different surfaces.Great buy for outdoor lovers
Love the wood-inspired design! So minimalist. Way better than flimsy plastic ones.
Very sturdy and comfortable, but it takes up a bit more space when folded than expected because of the solid frame. That said, the convenience of quick setup and durability of the materials make up for it. Sat in it for hours during a backyard BBQ, and the breathability of the fabric kept it from getting too hot. Stability is great, even on uneven ground, and the armrests add extra comfort. If you're using a car to transport it now backpacking, this is a fantastic outdoor chair for you