What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Perfect fit 😍and looks amazing
LOOOOVE the sleek minimal look it gave my interior! the covers make it feel more upscale without sacrificing functionality or safety, so 5 stars from me!
Does the job
Had these Rivian seat covers on the front seats for Rivian R1T during a cross‑country trip. The eco‑leather surface handled spilled coffee and dusty gear with ease, and it wipes clean in seconds. Fit is impressively snug thanks to non‑slip backing and anchor straps—no shifting even on rough roads. Invisible airbag tear seams and belts passed safety checks without hassle. Comfort level feels great for long stints behind the wheel. A standout choice for anyone who uses their EV daily.
Chose these rivian seat covers for daily use and they are great! Leather felt soft but rugged at the same time. Built‑in safety features like those airbag‑compatible seams and seatbelt acess put my worries at ease so thanks. Despite two young kids snacking in the car, no stains soaked into the surface so far. They look chic and don't shift around while driving. Great value for preserving car appeal!!
Nice look, just wish there was a fabric option as well
Weekend camping gear got tossed in the cabin and without these covers the seats would have been ruined. Material is waterproof and repels mud, dust, and moisture beautifully. Took less than two minutes to install – impressively simple and tool‑free. Fit is extremely tight, like a tailored upgrade rather than an aftermarket patch. Even heavy gear in the footwell didn’t slide the covers out of place. Sleek finish adds a dash of sophistication. 👍
A small corner lifted once, but otherwise great.