What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
Why didn't I get one of these sooner?! It's made my truck so much more versatile. Now I can store stuff in the bed without worrying about it getting stolen or ruined by the weather. Amazing!
Love, love, love this cover! My Sierra looks so much sleeker, and I don't have to worry about my stuff getting rained on anymore. The roll-up design is super convenient. Five stars!
I was a little worried about the fit, but it's perfect on my GMС Sierra. The instructions were clear, and the install was a snap. Looks great and works even better.
This cover is a lifesaver, especially with all the rain we've been having. My stuff stays bone dry, and it's super easy to roll up and down. My one issue? The Velcro on the sides is really strong, almost too strong. It makes it a bit of a pain to open sometimes. Maybe a little less grip would be better? 😅
Best upgrade I’ve made to my truck yet! The roll-up design is so convenient, and it's already kept my cargo dry through several rainstorms. Highly recommend it!
For the price, this tonneau cover is a solid deal. It fits my Sierra well, and it's definitely kept everything dry so far. My only complaint is that the clamps are made of plastic. I’d feel much better if they were metal, even if it cost a bit more. Just seems like a potential weak point. 😬
Bought this for my husband because his truck bed was always a mess. Honestly, I was skeptical he'd even use it. But surprise! He loves it. Said it makes his truck look "way more professional" when he goes to client sites. And I’m happy the bed is finally organized!
If you're on the fence about getting a truck bed cover, just do it! And get this one! It's easy to install, easy to use, and it looks great. You won't regret it.