Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
not as convenient as I expected
From snowfall to dust storms, the Toyota RAV4 cover shields against all types of unpredictable weather. The combination of materials like EVA foam and fleece guarantees a snug fit, ensuring the car stays clean and damage-free, especially when parked outdoors in the driveway overnight.
This RAV4 cover has been a huge help for both road trips and everyday driving. It fits nice and snug, keeping dust and dirt off the car whether it’s parked all day at work or overnight on a trip. The material feels sturdy and does a good job protecting against sun, rain, and even light snow, while the soft inside lining helps keep the paint looking good. It’s quick to set up, lightweight, and easy to store, which makes it a really practical add-on for any Toyota RAV4 owner who wants to keep their car in great shape
Great car cover for RAV4! Designed with the busy traveler in mind, the mount system is very easy to operate!
Fantastic in all weather
I’ve been using this cover for my Toyota RAV4 and I’ve honestly been impressed with how well it works. It fits really nicely over the car and doesn’t feel awkward to put on. I can get it on in about a minute without struggling, which is great when I’m in a hurry. My car stays clean and protected, and I don’t have to worry as much about cleaning it from frozen snow in the morning.
Another big plus is how lightweight it is. I can take it off, fold it up, and store it without it being a whole project. With a busy family schedule and constant commuting, it’s just one less thing to stress about.
Definitely a solid buy if you park outside a lot!
The cover impresses with its quick and easy installation, didn't see anything like this before. The materials are great and I'm happy to know my Toyota RAV4 is always protected no matter the weather since I don't have a garage.