Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
I use this on my sofa to protect against pet accidents. It is waterproof, washes and dries easily, and remains waterproof after washing. Good protection for the sofa. It is large and covers well and it comes in attractive, subtle colors. It is soft, has a nice smooth feel to it, and drapes nicely. Stays in place pretty well too.
The grey color blends well with my furniture. They are a nice weight, not to thin or thick. They are holding up well. No pulls or tears due to their nails. They are waterproof, any liquid just beads up and rolls off. The best part is that they are also laundering well. I would definitely recommend.
I adore its double-sided design - two blankets in one, essentially!
This is such an amazing product! No more wet spots on my carpet or upholstery.
Who knew something as simple as a blanket could make such a difference? It’s not just practical but also stylish thanks to the dual-color option which allows us to switch up between different aesthetics effortlessly while ensuring maximum comfort for our pooch.
The two-color option is genius! Matches with different decors easily.
This product is a lifesaver! Its 100% waterproof protection ensures no more messes on my furniture or carpeting. Easy to clean too!
What an amazing find! This blanket only protects from spills but also looks stylish with its double-sided design.
A must-have for pet owners! Easy care and 100% protection.
This isn't just a pet accessory; it’s a necessity for any dog owner out there who values cleanliness and comfort for their furry friend.
No more wet spots on my carpet. A lifesaver!
Recommend
Waterproof, stylish and easy to clean. Love it!
The grey color blends well with my furniture. They are a nice weight, not to thin or thick. They are holding up well. No pulls or tears due to their nails. They are waterproof, any liquid just beads up and rolls off. The best part is that they are also laundering well. I would definitely recommend.
As a dog owner, you're constantly dealing with messes and spills. This blanket has been an absolute lifesaver in that regard! Its 100% waterproof protection ensures no more wet spots on my furniture or carpeting. Plus, its double-sided design gives me two color options to match any decor - what more could you ask for?
This is perfect for our outdoor adventures. Keeps the car seats dry after a fun day the beach!
No more messes seeping into my furniture, thanks to this miracle blanket!
This product is fantastic! My dog loves lounging on it and I love how easy it is to care for. No matter how dirty or wet she gets from playing outside, this waterproof blanket protects our home furnishings perfectly.
The most impressive thing about this blanket? How versatile it is! We use ours indoors on our couches as well as outdoors during camping trips – keeping everything dry no matter where we are.
Absolutely worth every penny! Easy care and 100% protection from any accidents.