What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
This is a solid best booster seat with a few minor drawbacks. It's very well-made and ensures my child is comfortable and safe. Installation took a bit longer than expected, but once it's in, it doesn't move. The eco leather looks nice, but I wish it were a bit lighter for easier portability. Overall, I'm very satisfied.
Love the eco leather feel! Five stars.
Very sturdy and well-made. Installation took a bit of time, but it feels very secure once installed.
I did a lot of research before choosing the best booster seat, and it paid off. The ISOFIX connectors make it super secure, and the padding is very comfortable. My daughter loves it and never complains, even on long drives. Plus, it's easy to clean, which is a huge plus for busy parents. Worth every star!
Perfect best booster seat for our car. My child is comfortable and secure, and the height is just right for the seat belt.
We love this best booster seat! It's incredibly secure thanks to the metal connectors, and the high-density foam ensures it never sags. My child feels very comfortable, and the seat belt positioning is perfect. The eco-friendly materials are an added bonus. Highly recommend it to other parents.
Good best booster seat, but wish it was higher
Great quality best booster seat. The eco leather is nice and soft, and installation was a breeze with the ISOFIX connectors.
This best booster seat is fantastic! It stays firmly in place and my son is very happy with it. Highly recommend.
Very secure and comfortable. My kid approves!
Overall, a great best booster seat. The design is sleek, and it feels very secure once installed. My child enjoys the comfort, and it doesn't cause any discomfort even on longer trips. My only complaint is that it’s a bit heavy, which can make transferring between cars a bit of a hassle. Otherwise, it's a superb product.
Perfect for long trips! Highly recommend
We bought this best booster seat for our daughter about a month ago, and it has been working just great. The ISOFIX lock system ensures a secure fit, and the seat belt has proper positioning. Most importantly, our daughter is comfortable and safe, which is the top priority for us because we drive her to school and home every day. Thank you, I will recommend this product.
Fantastic best booster seat! It gives my son the perfect lift so that the seat belt fits him correctly. The armrests and backrest are well-designed for comfort, and the installation was straightforward with the ISOFIX system. I also love the look and feel of the eco leather. This is definitely a premium product worth every penny
Great quality, but a bit heavy.
We bought this best booster seat a month ago and are happy with its quality. The seat is sturdy and attaches securely to the seat (we have ISOFIX locks). And we absolutely LOVE that it matches perfectly with our “hexy” seat protectors! Thank you Owleys!
Solid and secure, but a bit heavy to move around. My daughter finds it very comfortable on long drives though.
Super comfortable and easy to install.
I can't recommend this best booster seat enough! It's sturdy, well-made, and the high-density foam keeps my daughter comfy on long journeys. The vegan and non-toxic materials are a huge plus for our eco-friendly household. Cleaning is a breeze – just a damp cloth, and it looks like new. Five stars all the way!
This best booster seat is worth every penny. We purchased it for our 4-year-old as a replacement for her old child seat, and we’re happy with our choice. The eco-leather it is made of is smooth and easy to clean. The seat itself is sturdy and well-built. We feel confident knowing our little one is secure and protected during car rides. Thank you team. Will definitely buy other products in the future.