What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
I have been using this BMW dog seat cover for two months now. It's been a great addition to our car for traveling with my German Shepherd. The fabric is durable, waterproof, and easy to clean. My dog seems comfortable, and it stays in place nicely. The pockets are a great feature for holding leashes and toys. I would definitely recommend this product to other pet owners.
Hello to all dog parents. I will share my experience using this BMW dog seat cover. First of all, I'm not impressed. As for the pros - it looks stylish, it’s sturdy, waterproof, and it does not slip on leather seats. BUT - it doesn't fit my BMW as well as I would like. I have model X5 40i for reference. I can't set it up properly because the size doesn't work for my car. This was a huge disappointment because I had high hopes for this protector and like the way it looks and is made. I hope my review will be useful to those with the same car model.
I cannot say enough good things about this BMW dog seat cover! I love it. The material is top-quality, waterproof, and well-sewn. The installation process was straightforward, and it fits perfectly in my BMW. Out of everything I've tried before, this is the best pet protector. In addition to great quality, I would like to highlight the very stylish look. In fact, this was why I decided to buy this particular protector, and I did not regret it. The pockets are also handy for keeping feeding bowls and other pet supplies. Thank you!
A nice quality BMW dog seat cover. It's made of high-quality material that is both durable and comfy for my dog, which is the most important point for me. I am happy I no longer have to worry about hair and dirt staining my car's upholstery. The protector is also very easy to wash (I use a damp cloth as recommended and a lint roller for hair), making it convenient for longer trips. Based on my personal experience, I definitely recommend this protector to any driving pet parent like me.
This BMW dog seat cover has been amazing for five months now! The quality is excellent!
It doesn't fit my car properly and is too big for my BMW. I didn't get a chance to test it properly on the road, and my dog felt uncomfortable on it because it was too large and unstable. It didn't work for me, and I had to return it.
I recently purchased this BMW dog seat cover, and I'm so glad I did! It fits perfectly over the back seat of my car and is made from a durable material that is both waterproof and scratch-resistant. The protector also has adjustable straps that help keep it securely in place, so I don't have to worry about it slipping off while driving. On top of that, it's easy to clean and maintain. Overall, I'm really happy with my purchase and would definitely recommend this protector to other pet owners!
Doesn't fit all vehicles, too small for our BMW.