Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
bought these for my dad's truck. they're comfy and keep the seats clean, we loved it. a really good product for keepinf your car fresh
I'm thoroughly impressed with these Owleys seat covers set! From the moment I unboxed them, I could tell I got the perfect product. The quality of the velour material stood out immediately – it's soft, luxurious, and feels great to sit on. The covers fit my car seats like a glove, which I was pleasantly surprised about. I've had other seat covers in the past that promised a universal fit but ended up being too loose or too tight. These, however, were just right. I was also able to put them on all by myself without any special tools or extra help, which speaks volumes about their design. It's hard to find car accessories that are both stylish, functional and sustainably made, and Owleys really hit the mark here. I'm a real fan now! Cleaning these seat covers is as simple as wiping them down with a damp cloth, and they dry quickly without any water stains. They've added such a cozy and comfortable feel to my car's interior, making my daily commute much more enjoyable. I've recommended these seat covers to several friends and family members, and I'm considering buying another set for my husband's car. 💯% recommended!
These seat covers are nice and seem durable.They do their job, protecting my seats from my kids' messes. Only downside is they don't fit as snugly as I'd like on my front seats.Still, a solid 4 stars
These car seat covers set is fantastic! These've made my old car feel new with a luxurious look and feel. A great buy for every driver!
Got these covers as a gift for my SUV, and they're pretty solid overall. The first thing I noticed was the quality of the material. The velour is very comfortable , and it feels durable – like it can withstand a lot of wear and tear. Sitting on them is a pleasant experience, especially during longer drives, thanks to the elastic foam padding. However, I did find that the back seat cover could have been designed with a bit more stretch. It took some effort to get it to fit perfectly across the entire back seat. Once fitted, though, it looks great and does a fantastic job at protecting the upholstery from my kids' spills and the dog’s fur. And it's easy to clean, which is a must for any family vehicle. The only real downside was the fitting issue, which was a bit of a hassle. But once that was sorted, the covers looked like they were made for my SUV. If the company could give detailed instructions, it would be perfect. Still, I'm happy with my purchase and would recommend these to others, especially families looking for stylish, durable, and easy-to-clean seat covers set
These seat covers are a game-changer! Not only do they protect my car seats from stains and wear, but they also add such a stylish look. The eco-leather and velour combo looks superb. Worth every penny!
Amazing car seat cover set !!! just what i needed to refresh my old car's interior! 👏👏
good seat covers, but took a bit of effort to fit them perfectly. they do look great once installed, and the material feels high-quality. keeps my car seats looking new. would've given 5 stars if installation was simpler.