What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
bought these for my dad's truck. they're comfy and keep the seats clean, we loved it. a really good product for keepinf your car fresh
I'm thoroughly impressed with these Owleys seat covers set! From the moment I unboxed them, I could tell I got the perfect product. The quality of the velour material stood out immediately – it's soft, luxurious, and feels great to sit on. The covers fit my car seats like a glove, which I was pleasantly surprised about. I've had other seat covers in the past that promised a universal fit but ended up being too loose or too tight. These, however, were just right. I was also able to put them on all by myself without any special tools or extra help, which speaks volumes about their design. It's hard to find car accessories that are both stylish, functional and sustainably made, and Owleys really hit the mark here. I'm a real fan now! Cleaning these seat covers is as simple as wiping them down with a damp cloth, and they dry quickly without any water stains. They've added such a cozy and comfortable feel to my car's interior, making my daily commute much more enjoyable. I've recommended these seat covers to several friends and family members, and I'm considering buying another set for my husband's car. 💯% recommended!
These seat covers are nice and seem durable.They do their job, protecting my seats from my kids' messes. Only downside is they don't fit as snugly as I'd like on my front seats.Still, a solid 4 stars
These car seat covers set is fantastic! These've made my old car feel new with a luxurious look and feel. A great buy for every driver!
Got these covers as a gift for my SUV, and they're pretty solid overall. The first thing I noticed was the quality of the material. The velour is very comfortable , and it feels durable – like it can withstand a lot of wear and tear. Sitting on them is a pleasant experience, especially during longer drives, thanks to the elastic foam padding. However, I did find that the back seat cover could have been designed with a bit more stretch. It took some effort to get it to fit perfectly across the entire back seat. Once fitted, though, it looks great and does a fantastic job at protecting the upholstery from my kids' spills and the dog’s fur. And it's easy to clean, which is a must for any family vehicle. The only real downside was the fitting issue, which was a bit of a hassle. But once that was sorted, the covers looked like they were made for my SUV. If the company could give detailed instructions, it would be perfect. Still, I'm happy with my purchase and would recommend these to others, especially families looking for stylish, durable, and easy-to-clean seat covers set
These seat covers are a game-changer! Not only do they protect my car seats from stains and wear, but they also add such a stylish look. The eco-leather and velour combo looks superb. Worth every penny!
Amazing car seat cover set !!! just what i needed to refresh my old car's interior! 👏👏
good seat covers, but took a bit of effort to fit them perfectly. they do look great once installed, and the material feels high-quality. keeps my car seats looking new. would've given 5 stars if installation was simpler.