What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
These are the most top of the line seat covers we have ordered. They are of the most amazing texture and quality. They sit well and you can tell these will last a long time. You will be very pleased with these, a little overpriced, but you get what you pay for and these are worth every penny!
These seat covers are really nice. They go with the colors of my car really well. They are padded, so you get a bit more comfort as well.
Vehicles can last a long time, so its nice to know that the leather seats UNDER the seat cover will not be scratched, torn or succumb to wear and tear.
These are nice looking seat covers. Fit well. Helps to keep leather seats warm in winter. The only thing I would say isn't the best is the little plastic clips break easily. Also, the backseat headrests don't line up perfectly with my trucks backseats.
Otherwise, a great set. I would recommend these.
WOW, really high quality ensamble. Thick, durable, attractive and COMPLETE. This is a set for your entire car from seat, backrest, headrest and armrests both for front and back seats. The clasps seem OK, not as thick as I thought they'd be but they're likely durable enough. The color will likely blend nicely with just about any interior color decor. The non-slip backing is substantial and will have super coverage on just about any car/truck bigger than a 2021 Trailblazer. You certainly wouldn't find this complete set of this quality in your local everyday retail store. So, I would highly recommend. I'm going to keep this as in the not too distant future, I'm aiming for a vehicle upgrade.
These seat covers are very well made and on par in terms of build quality and materials used with it's competitors. The ease of use is also really great. I highly recommend this to anyone interested in picking one up. So do yourself a favor and stop hesitating and get one already.
Nicely made for front seats, but the only problem is that the back seat covers are made for Chevrolet trucks, has to be for older trucks. But will recommend.satisfied for my needs
These covers are really good quality, I like the color and is easy to slide into your car seats to protect them!!!
Best purchase I've made for my car! I was been looking for a pretty set of car seats for quite a long time. These seat covers are ultra-comfortable and the design elevates my car's interior look. Easy to keep clean too. A+ for a great design:)