What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
I have two kids and they love to get my seats dirty... These covers are an incredible find. I installed it in just 5 minutes and now I don’t worry about the seats of my car.
It fits perfectly on the seat and stays securely in place. It effectively protects the car seat from wear, stains, and scratches. I only wish I had discovered this sooner!
Bought 2 to protect my leather seats from the baby seat and a car seat. Adjustable, good looking and robust. Very good purchase.
Excellent quality. Bought 4 for all seats.Recommend!
That’s the first seat cover in white that i love! I dont care if it gets dirty, cause it’s easy to clean! Have to buy one more
I needed a car seat protector to safeguard the white seats in my Tesla Model 3 from two main concerns: dents and potential stains from the protector itself, which many others tend to leave. These have exceeded my expectations! PROS: - Sturdy with lots of padding. - Easy to install: Slip the middle piece between the seats and snap the strap around the headrest. - Perfect size, can be adjusted with the strap for a proper fit.
My husband just installed this today, and so far, it’s working wonderfully. We chose the white with black stitching, and it complements our seats nicely. The product fits our 2024 Tahoe seats perfectly. Since our son will be transitioning to a convertible car seat soon, this will help keep the back clean and prevent him from kicking it!
My husband just installed this today, and so far, it’s working wonderfully. We chose the white with black stitching, and it complements our seats nicely. The product fits our 2024 Tahoe seats perfectly. Since our son will be transitioning to a convertible car seat soon, this will help keep the back clean and prevent him from kicking it!