What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
As a plus-sized woman who loves camping, I usually spend my days with my daughters at their campground but retreat to a hotel at night. However, with this cot, I feel fantastic! It’s easy for me to get up from and lie down on. Definitely a great purchase!
I managed to set this up in under two minutes! The mattress has straps at two corners to secure it and an additional section that wraps over the cot to keep it in place. It’s about as thick as a well-loved duvet—providing some comfort but not quite like a mattress topper. Packing it away is just as quick; it took me less than two minutes, and it’s machine washable.
I own another cot that looks quite similar, but this Owleys model stands out. It features a sturdier frame, tougher fabric, plus thicker padding, and the manual is much clearer. I chose this cot because I liked my previous one, but this one is far superior—no joke! The instructions are even easier to follow!
Having spent years on military cots, I can say this one is different. Setting it up was a breeze. The legs locked securely, and the mattress fit perfectly on top. While it doesn’t replicate a luxury mattress, I found the plush mat quite comfortable, and the slight elevation at the head kept my pillow from sliding off. The cot felt very sturdy, and at 6 feet tall, I had ample space.
No issues at all. I've been using camping cots for years and have tried many different designs and constructions. (I usually prefer sleeping directly on the ground, but I keep a few cots for the more refined campers in my group.) This one is quite handy: it’s simple to load and unload, sets up quickly, and offers an improvement over the traditional "stretched canvas cot" comfort. The pillow is nice, though I wish it were larger, so I’ll need to purchase another. That’s why I’m giving it 4 stars.
I can’t believe I managed without this! The Owleys Camping Cot is both comfy and robust. It folds up easily and comes with a plush pad. The only slight downside is its bulkiness when carrying, but it’s perfect for camping adventures.
The cot unfolds similarly to a camping chair. Once extended, just press down on the center (or sit) to flatten all the legs against the ground. The legs feature anti-skid rubber to prevent slipping on tile or tent floors. The cushioned pad wraps around the top and has fabric ties to keep it secure. It has a slight upward curve at the head, which I found helpful for using multiple pillows while I sleep. There's also a generous side pocket that fits my full-size tablet and phone perfectly. The carrying bag is a bit thin but includes a strap for easy transport. I did find it challenging to fit both the cot and cushion into the bag. I napped on this cot in my home office and was pleased with its stability; despite tossing and turning, I felt secure sleeping on it overnight!
This cot is spacious when set up and easily accommodates my larger frame. I have no complaints whatsoever. It’s impressive how compact it becomes when folded—about the size of two folding chairs. But when opened, it feels just like a couch. Sturdy and comfortable! Highly recommend it.