Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
One of the best features of this chair is its ability to fold down to an incredibly compact size, making it effortless to carry around. It's lightweight and offers great comfort when in use. The inclusion of a detachable pillow for head support is a fantastic bonus, as most camping chairs lack this feature. Assembly is a breeze, taking just 1-2 minutes without any tools. I would absolutely purchase this chair again.
Nice, decent camping chair. The bag isn't very durable, but we'll see how it holds up.
comfortable and low weight
This camping chair is fantastic! It folds and compacts neatly, making it incredibly light and easy to carry. Perfect for travel, it takes up minimal space and even comes with a handy carrying bag and a pillow. The frame is a single piece, so assembly is a breeze every time. I appreciate that all parts are removable, making cleaning a snap. The seller was very responsive to my questions, which was a big plus. The chair feels sturdy and has a high back, providing excellent comfort. I can definitely see myself using this chair frequently for camping, beach outings, hiking, and other adventures.
We camp frequently, and with two kids, storage space is at a premium. That's why we've opted for small portable camping chairs. The ones we had before were decent, but I suffer from lower back issues and need full support. When I came across these chairs, I decided to give them a try. Let me tell you, they are a game changer. I can sit comfortably for extended periods without my lower back being affected. The neck support is adjustable, and there's even a pocket on the side. Absolutely worth every penny.
This is hands down the best, highest quality folding camp chair I've ever owned, and trust me, I have quite a collection. It folds up very compactly and even comes with a convenient carrying case. It's a significant upgrade from those bulky chairs you have to lug around on your shoulder or back! Incredibly comfortable, I can't wait to use it for all the kids' outdoor sporting events and cozy evenings around the campfire. Highly recommend—definitely worth every penny.
This fantastic portable camping (or anywhere) chair has been an excellent addition to my car and travels. It folds up neatly when not in use and is surprisingly comfortable and sturdy! I quickly got the hang of taking it apart, setting it up, and dismantling it after just the second try. Pretty straightforward.
This camping chair is absolutely fantastic. As someone who snowboards and mountain bikes almost every weekend, this chair has become a permanent resident in the trunk of my car. It's incredibly compact and comes with a convenient storage bag. The chair's triangular base makes it exceptionally sturdy—I weigh around 200 lbs, and it supports me perfectly. Despite its robustness, the chair is surprisingly lightweight, making it ideal for backcountry fishing trips. One standout feature is the removable pillow, adding an extra layer of comfort. This chair is perfect for anyone on the go, whether you're hitting the beach, camping, or just relaxing in the parking lot after a day of snowboarding or mountain biking. I highly recommend this chair.