Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if itβs more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if itβs more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while Iβm not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but youβre not satisfied with it for personal reasons (e.g. you donβt like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
One of the best features of this chair is its ability to fold down to an incredibly compact size, making it effortless to carry around. It's lightweight and offers great comfort when in use. The inclusion of a detachable pillow for head support is a fantastic bonus, as most camping chairs lack this feature. Assembly is a breeze, taking just 1-2 minutes without any tools. I would absolutely purchase this chair again.
Nice, decent camping chair. The bag isn't very durable, but we'll see how it holds up.
comfortable and low weight
This camping chair is fantastic! It folds and compacts neatly, making it incredibly light and easy to carry. Perfect for travel, it takes up minimal space and even comes with a handy carrying bag and a pillow. The frame is a single piece, so assembly is a breeze every time. I appreciate that all parts are removable, making cleaning a snap. The seller was very responsive to my questions, which was a big plus. The chair feels sturdy and has a high back, providing excellent comfort. I can definitely see myself using this chair frequently for camping, beach outings, hiking, and other adventures.
We camp frequently, and with two kids, storage space is at a premium. That's why we've opted for small portable camping chairs. The ones we had before were decent, but I suffer from lower back issues and need full support. When I came across these chairs, I decided to give them a try. Let me tell you, they are a game changer. I can sit comfortably for extended periods without my lower back being affected. The neck support is adjustable, and there's even a pocket on the side. Absolutely worth every penny.
This is hands down the best, highest quality folding camp chair I've ever owned, and trust me, I have quite a collection. It folds up very compactly and even comes with a convenient carrying case. It's a significant upgrade from those bulky chairs you have to lug around on your shoulder or back! Incredibly comfortable, I can't wait to use it for all the kids' outdoor sporting events and cozy evenings around the campfire. Highly recommendβdefinitely worth every penny.
This fantastic portable camping (or anywhere) chair has been an excellent addition to my car and travels. It folds up neatly when not in use and is surprisingly comfortable and sturdy! I quickly got the hang of taking it apart, setting it up, and dismantling it after just the second try. Pretty straightforward.
This camping chair is absolutely fantastic. As someone who snowboards and mountain bikes almost every weekend, this chair has become a permanent resident in the trunk of my car. It's incredibly compact and comes with a convenient storage bag. The chair's triangular base makes it exceptionally sturdyβI weigh around 200 lbs, and it supports me perfectly. Despite its robustness, the chair is surprisingly lightweight, making it ideal for backcountry fishing trips. One standout feature is the removable pillow, adding an extra layer of comfort. This chair is perfect for anyone on the go, whether you're hitting the beach, camping, or just relaxing in the parking lot after a day of snowboarding or mountain biking. I highly recommend this chair.