What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
The chair is incredibly sturdy! Despite the strong winds today, it didn't move an inch. It has a cuter and more modern look compared to other chairs. Setting it up is a breeze, and it conveniently folds into the adorable small bag it came with. We used it at the park today, and it comfortably supported my husband, who weighs over 200 pounds.
What an innovative idea! This chair collapses completely to fit into a compact bag, making it ideal for stashing in my car for spontaneous outdoor adventures. It occupies minimal space, which is a huge plus. Assembly is a breeze—the frame practically assembles itself, and you simply stretch the fabric over it. Couldn't be simpler!
Bought for soccer games. You get what you pay for. It's not very comfortable or sturdy. I wouldn't want to sit in it for more than one game a day. It's better than sitting on the grass, but not by much.
The chair is a fantastic addition to your car for those unexpected moments. The setup is a breeze, and the comfort level is pleasantly surprising. It includes a carrying bag and disassembles effortlessly to fold back in. When packed, it’s small and compact, making it ideal for travel. Excellent value for the price!
Incredibly sturdy, lightweight camping chair, and a breeze to assemble and disassemble (just takes a bit of getting used to). I love its compact and light design, making it super easy to carry around. It's the perfect companion for long walks and doesn't take up much space. You can easily hook it onto your bag, which is extremely convenient.
I was pleasantly surprised by how compact and lightweight this chair turned out to be. It's perfect for traveling or camping adventures. It even comes with a handy carrying case equipped with handles and spots for clips. Assembly is a breeze, and it features a removable pillow for added comfort.
Exceptionally comfortable and compatible camping chair. This chair is impressively compact and a breeze to assemble, with all pieces conveniently connected to prevent loss. Ideal for bike rides, it exudes sturdiness and easily supports my 270-pound husband. Comes with a removable pillow for added comfort. Definitely planning to purchase another one!
This chair is perfect for outdoor sports games! It's incredibly lightweight and a breeze to assemble. I had it set up in under 3 minutes! The comfort level is outstanding, far superior to the usual folding chairs. After you're done, it packs up effortlessly and is so light that even kids can carry it with ease.