What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
We’ve been using this Highlander dog seat cover for two months, and it’s been a fantastic addition for traveling with my German Shepherd. The waterproof material is strong and easy to clean. My dog seems very relaxed on it, and the cover stays firmly in place. The pockets are ideal for organizing leashes and toys. I highly recommend it to other pet owners!
My dogs absolutely adore this cover, and I’m thrilled to finally keep my car spotless during our trips! 🙌🙌🙌
This complements my Toyota Highlander’s interior beautifully while providing excellent protection for the entire car. I’m extremely impressed with the high-quality materials.
fits perfectly:) The fabric is tough and water-resistant, and our Maggie loves it too! the protector also includes two pockets that are great for holding items like leashes or water bottles
Incredible Toyota Highlander dog protector! The anti-slip base works wonderfully, the material is sturdy and resilient, and the reinforced sidewalls add great stability. The split feature for sharing the backseat with your pet is clever, and the seat belt openings provide extra security. Absolutely a 5-star product
This pet seat cover is waterproof and keeps my dog snug during car rides. It offers excellent seat protection and makes every trip more enjoyable. I recommend it wholeheartedly to all dog owners!
I’m IN LOVE with this hammock! The design and craftsmanship of this Toyota Highlander seat protector are outstanding. The fabric is tough, the sidewalls are firm, and the anti-slip bottom keeps it secure. It has seat belt openings and a split design so someone can sit with the dog. It’s perfect for our 81-pound Cane Corso. One of the best pet protectors I’ve ever owned!
I purchased this Toyota dog seat cover because of its appealing design. While I still admire the quality and style, it’s unfortunately too small for my car’s backseat. I tried using half of it, but my Shepherd wasn’t comfortable. Adjustable straps or more size options would greatly improve this product