What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
Durable and fashionable! Delivery was fast, and the customer support team was excellent when handling my return. Thank you—I’ll definitely be buying more from this brand in the future.
This is the BEST Toyota Highlander dog seat cover I’ve ever owned ❤️ The fabric is both strong and soft, and it fits my car flawlessly—such a relief after struggling to find the right option. The waterproof feature is perfect for rainy days or post-swim rides. The split design, allowing you to use just one side if needed, is genius. Highly recommended for all pet owners!
My Corgi and I absolutely love this pet hammock! It fits perfectly, includes convenient pockets, and even has a seat belt attachment for added safety. I’m extremely satisfied and highly recommend it!
This is a dependable Toyota Highlander dog seat cover. I’ve been using it for a few weeks, and it works wonderfully for traveling with my Cane Corso. It fits well and provides excellent seat protection. Setting it up was a little tricky at first because I misunderstood how to attach the sidewalls, but once I figured it out, everything worked perfectly. Including printed instructions would make the setup process much easier.
Hello, pet owners! Here’s my review of this dog seat cover. It’s stylish, waterproof, and durable, staying securely on leather seats. Unfortunately, it didn’t fit my Toyota Highlander as well as I’d hoped, making installation more challenging. That said, the overall design and quality are excellent. I hope this review helps others with similar vehicles.
I’ve been using this Toyota Highlander pet seat cover for a month, and it’s become an essential part of my routine. The quality is outstanding, and it works exactly as advertised. It keeps my back seat spotless and stays firmly in place. My dog enjoys moving freely during short drives, but I use a tether for longer trips to ensure safety. The only downside was a frustrating shipping delay.
AWESOME dog cover 👍
I’m impressed with this dog seat cover! Traveling with my pet has become so much simpler. Setup was fast and easy, and the seat anchors keep it securely in place, even on long road trips. My dog stays calm and safe in the back seat. I highly recommend it for anyone searching for a durable and high-quality pet seat protector.