What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
What stood out most was how well it covers the entire back seat, including the sides. My French bulldog usually gets carsick, so having a waterproof and easy-to-clean material has been incredibly helpful. The straps are strong and don’t loosen over time. It doesn’t interfere with seat belts, which is a bonus for versatility. I’d buy this again in a heartbeat.
Tried a lot of seat covers for my Ford F-150, but this one finally checks all the boxes. It fits snugly, doesn’t move around, and protects every inch of the back seat. My Doberman loves how comfortable it is—he hops right in without hesitation. It’s also incredibly easy to remove when switching between pet and passenger use. Great for road trips or everyday errands.
Durable, comfortable, and stays in place even on bumpy rides.
For someone with a high-energy beagle who loves getting dirty, this Ford seat cover is a lifesaver. It doesn’t just protect the seats—it creates a cozy space for him to settle down. The anti-slip design works well even when he gets restless. Cleaning up after muddy hikes or beach trips has been so easy with this. Worth every penny for peace of mind.
So impressed with the quality of these Ford dog cover! It holds up to scratches, dirt, and even dog drool. Plus, it takes only minutes to set up
My dog loves it, and so do I ❤️❤️❤️
the best truck seat cover I’ve purchased for my pup. the snug fit and thick material are ideal for keeping my seats clean after hikes. no slipping, no mess, just convenience. fit my ford perfectly. thank you
Perfect for daily use with my active lab. The durable straps and waterproof material make it a must-have. It looks good and works even better