Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
Beautiful material and texture. I like the champagne color. It is very durable and stays clean.Feels very high quality and looks luxurious. It is one of the best available as far as design, texture, materials and stitching. I think it is definitely worth the value especially if it is a perfect fit.
First off, they look like they match the 2024 Ford Maverick Lariat interior perfectly. The seats are dark grey with brown accent and the covers are black with almost the same brown insets. They only took a few minutes to install. I like that the center back seat has zippers in case you have a 60/40 back like my Escape but in the case of the Maverick, it has a center fold down console. I can unzip one zipper and fold it down. My only tip, zip up both sides before you install the back of the seat as it's hard to get the zipper to close easily with it installed. The only real problem I had was trying to hook the front seat bottom down under the seat. The only places where it could be hooked were too far away, the elastic wouldn't stretch that far. I ended up making a loop out of a zip tie on both sides and hooking to that. You do have to be careful getting in the truck, you have to lift up your bottom and not just slide across because the edges will fold up under you. Other than that, I love them.
I love the look of these seat protectors and they’re incredibly soft. I got them for my our 2021 Tacoma.
They were almost easy to install until we hit a snag. There’s no where to clip the front edge of the front seat covers. Being the seats are electric, the motor is under the seat. The straps at the front edge of the cover are supposed to have a hook affixed then stretched under the seat to attach to something but there’s nothing within reach to hook them on. I watched the video on your YouTube and it looks like they were installing on a manual seat but I can’t say for sure.
Everything else was very easy. The covers are still usable and my husband likes them a lot, better than the sheet we were using. We’ll use them without attaching the front and see how they work. Thank you
They are exactly as the picture and described! They are a beautiful color and look amazing. Helps get original seats keep clean but still have a nice clean look
The seatcovers are sturdy, well made, and comfortable to sit on. They look absolutely fantastic in the truck and I am really impressed with the overall construction and design. Especially the zippers that allow you to fully protect the seat where the headrest connectors are. This is an absolutely stellar deal and I recommend them a thousand times over, especially at this price.
I was really pleased with the way that these looked right out of the box. They are quality and nice looking, too. They were not difficult to install, and they really add to the look and the comfort of the seats. The leather-look gave it an updated quality, too. I would absolutely get these again.
These lovely covers serve their purpose. They do not fit like a glove, but are ample. I'm happy with them
Our SUV's seat on the driver's side is starting to wear out/come apart at the seams from use and when I saw these I thought I had a fix. That was until my wife saw them and said no way. I really like the looks of them and simply put she does not as the black doesn't jive with our tan interior. That is no fault of the manufacturer and I knew what I was getting when I ordered them. So without being able to install them my review is limited but will say this looks like the next best thing to leather, the materials seem rather durable, soft to the touch and I see no issues with the stitching. I saw another review where somebody said they needed to provide some of their own clips or hardware to get them to fit but I cannot speak to that. I'm going four stars only because I will not be able to test the long term durability, how stain free they will remain or how comfortable they are. Maybe they deserve the full five stars though.