Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
This dog steam grooming brush is a lifesaver. My puppy loves it and it’s perfect for her delicate fur. The steam function is great and the brush is very easy to hold and use. I love that it’s rechargeable and the battery lasts a long time. Definitely worth the investment!
This steam grooming brush is fantastic! My dog usually runs away at the sight of a brush, but not with this one. The steam is soothing and the silicone teeth are gentle yet effective. It’s also very easy to clean and the battery lasts for ages. I’m very happy with this purchase!
a good product, but the water tank & the brush itself could be a bit bigger. still, it’s very effective
I was skeptical at first, but this pet steam brush exceeded my expectations. My pup's fur looks so much cleaner and smoother after using it. It’s easy to use and the steam function really helps. The only downside is the water reservoir could be a bit larger. Other than that, it’s a great product
I am absolutely delighted with the dog grooming brush by Owleys! It's so simple to use, and my dog, who usually dreads grooming, actually enjoys it now. The steam feature really helps loosen dirt and hair, making the process much smoother. The silicone teeth are gentle on his skin, and the bright colors make it easy to locate. The USB rechargeable feature is a significant advantage, as I don’t have to worry about buying batteries. Highly recommend this for all dog owners! This dog grooming brush is a game changer! My cat used to get very stressed during grooming, but with this brush, she seems much calmer. It’s easy to hold and operate, even with one hand. The battery life is impressive, and the steam really helps in removing loose fur. My only complaint is that I wish it came in more colors. Overall, a fantastic product. Amazing product! This dog grooming brush makes grooming my guinea pigs a breeze. They love the gentle steam and the soft silicone teeth. It’s very easy to clean under running water, and the USB rechargeable battery lasts a long time. Plus, the recycled and vegan material makes me feel good about this eco-friendly choice. Five stars! I bought this dog grooming brush for my two dogs, and it works wonders. The steam helps in loosening the dirt, and the fur just glides out with ease. The design is ergonomic, and the colors are vibrant. It charges quickly, and the battery life is sufficient for multiple grooming sessions. I’ve never seen my dogs so relaxed during grooming. Excellent product! The best grooming tool I've ever purchased! My puppy loves it, and it's perfect for teaching him how to handle grooming. The steam is gentle and effective, and the brush is easy to clean. It’s also super convenient to charge with the USB cable. I highly recommend this to anyone with pets! I was skeptical at first, but this dog grooming brush exceeded my expectations. My cat’s fur looks so much cleaner and smoother after using it. It’s easy to use, and the steam function really helps. The only downside is the water reservoir could be a bit larger. Other than that, it’s a great product This dog grooming brush is fantastic! My dog usually runs away at the sight of a brush, but not with this one. The steam is soothing, and the silicone teeth are gentle yet effective. It’s also very easy to clean, and the battery lasts for ages. I’m very happy with this purchase! This dog grooming brush is a lifesaver. My kitten loves it, and it’s perfect for her delicate fur. The steam function is great, and the brush is very easy to hold and use. I love that it’s rechargeable, and the battery lasts a long time. Definitely worth the investment! Great product for my long-haired cat. The steam helps to soften the fur, and the brush glides through without pulling. It’s easy to clean, and the battery life is excellent. The only thing I would change is the size; a slightly larger brush would be perfect. Overall, very satisfied. I love this dog grooming brush! It’s so easy to use, and my dog looks so much cleaner after grooming. The steam helps to loosen dirt, and the silicone teeth are gentle on his skin. The USB rechargeable feature is very convenient. I would highly recommend this to any dog owner! This is the best grooming tool I’ve ever used. My guinea pigs are usually very fussy, but they seem to enjoy the steam and gentle brushing. It’s easy to clean, and the battery lasts a long time. The recycled ABS material is a great touch. Highly recommend this product! I’m really impressed with this dog grooming brush. My cat’s fur has never looked better, and she doesn’t mind the grooming process anymore. The steam is very effective, and the brush is easy to clean. The only downside is that the water tank needs refilling quite often. Otherwise, it’s a great product! Fantastic grooming brush! My dog loves it, and the steam helps to clean his fur thoroughly. The silicone teeth are soft and don’t irritate his skin. It’s also very easy to hold, and the USB rechargeable feature is a big plus. I’m very happy with this purchase. I purchased this dog grooming brush for my two cats, and it works amazingly well. The steam helps to remove loose fur, and the brush is very gentle on their skin. It’s easy to clean, and the battery lasts a long time. I highly recommend this product to all pet owners! This dog grooming brush is a game changer for my dog. He used to hate grooming, but now he actually enjoys it. The steam helps to loosen dirt, and the silicone teeth are very gentle. It’s easy to clean, and the battery life is excellent. Great product! I really like this dog grooming brush. My cat’s fur looks so much cleaner and smoother after using it. The steam function is very effective, and the brush is easy to use. The only downside is that it's a too small size for my hand. The dog grooming brush is fantastic! My puppy loves it, and it’s perfect for teaching him how to handle grooming. The steam is gentle and effective, and the brush is very easy to clean. The rechargeable feature is super convenient. Highly recommend this product! This is the best grooming tool I’ve ever bought. My guinea pigs are usually very fussy, but they seem to enjoy the steam and gentle brushing. It’s easy to clean, and the battery lasts a long time. The recycled ABS material is a great touch. Highly recommend this product! Great product for my long-haired cat. The steam helps to soften the fur, and the brush glides through without pulling. It’s easy to clean, and the battery life is excellent. The only thing I would change is the size; a slightly larger brush would be perfect. 🙌 I love this dog grooming brush! It’s so easy to use, and my dog looks so much cleaner after grooming. The steam helps to loosen dirt, and the silicone teeth are gentle on his skin. The USB rechargeable feature is very convenient. I would highly recommend this to any dog owner! Love this grooming brush!!!It makes grooming my cat so much easier, and the steam function is fantastic!!!! The top grooming brush I've ever used for my dog. The teeth are very gentle and detangling at the same time. This grooming brush works wonders on my pup. They look so clean and happy now! My cat is much calmer during grooming with this brush. The steam helps a lot with her fur. I'd like a smaller, thinner design though. A good product, but the water tank & the brush itself could be a bit bigger. Still, it’s very effective This is a lifesaver for my long-haired dog. The steam really helps with detangling. My kitten loves this brush! It's gentle and easy to use, and the battery lasts long 🥰😊 Great for my cats, they don’t mind grooming anymore. The steam function is a nice touch. I thought it'd be bigger Works well on my dog’s thick fur. The silicone teeth are gentle, and the brush is easy to clean. Excellent product! My puppy is so much more comfortable with this brush. This dog grooming brush is a must-have for pet owners. Easy to use and very effective! I like this brush for my dogs. The steam helps with cleaning their fur. A good grooming tool for my cat. easy to hold and operate My dog LOVES this grooming brush! The steam function makes a big difference!!!! Totally recommend!! This brush works perfectly for my long-haired cat. The steam and rechargeable battery are great features Fantastic grooming brush! 🤩 makes grooming my puppy so much easier and stress-free Very good product. The steam helps in cleaning my cat’s fur without much hassle. A bit small for my liking, but works wonderfully on my cat’s fur. Easy to clean too. Love it! Makes grooming my dog so easy, and he doesn’t mind it at all!!! Best grooming brush ever! My dog loves it This grooming brush is effective but wish the water tank was bigger. My cat’s fur has never looked better. Amazing product! Quick and easy grooming for my dogs. Love this grooming brush! Great brush, but a bit small for my large dogs:( Makes grooming stress-free for my pets So convenient and easy to operate grooming brush! Also cute color My guinea pigs are so clean and happy now 😊 Excellent for detangling my dog’s fur. My kitten loves this brush! Highly recommend Good product, but needs frequent refilling
I bought this dog steam brush for my two dogs and it works wonders. The steam helps in loosening up the dirt and the fur just glides out with ease. The design is ergonomic and the colors are vibrant. It charges quickly and the battery life is sufficient for multiple grooming sessions. I’ve never seen my dogs so relaxed during grooming. Excellent product!
Love it! Makes grooming my dog so easy and he doesn’t mind it at all!!!
Amazing product! This dog grooming brush makes grooming my guinea pigs a breeze. They love the gentle steam and the soft silicone teeth. It’s very easy to clean under running water, and the USB rechargeable battery lasts a long time. Plus, the recycled and vegan material makes me feel good about this eco-friendly choice. Five stars!
A bit small for my liking, but works wonderfully on my Corgi's fur. Easy to clean too.
This dog steam brush is a game changer! My cat used to get very stressed during grooming, but with this brush, she seems much calmer. It’s easy to hold and operate, even with one hand. The battery life is impressive and the steam really helps in removing loose fur. My only gripe is that I wish it came in more colors. Overall, a fantastic product.
Very good product. The steam helps in cleaning my pup's fur without much hassle.