Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Fits our Honda Civic perfectly. Very pleased with the quality
Me and my spaniel love it! Great fit and comfortable with pockets. Also thankful for the included seat belt for the harness. I'm satisfied and recommend this product!
Fits my SUV well and protects the whole interior securely. Love the materials 👍
Purchased this Honda Civic dog seat cover a month ago and absolutely love it. Amazing quality, colors match our black interior perfectly. And more importantly, our dog is comfortable with it. Thank you.
Ordered this for my Honda Civic. Everything's as expected. Thanks.
I’ve been using this Honda Civic dog seat cover for about a month now. I bought it when I adopted a puppy. Everything works perfectly so far, no issues found! It has multiple layers, firmly stitched, and completely waterproof. The waterproof design is especially useful because my puppy can still have accidents in the car. I also appreciate the hard sidewalls; they will probably save my doors when my pup grows up. Great product worth the money!
Hello. I have been using this Honda Civic dog seat cover for a few weeks now, and it's been great. It was easy and quick to set up, and the size fits well on my car seats. I appreciated the solid inserts inside the side panels for good door protection, not flimsy like cheaper options from Amazon. I also liked the non-slip bottom material; it doesn’t slide and makes this protector awesome for leather seats. The only bad thing is that if somebody buys this protector for the first time, they may find it difficult to install, and it’s a flaw that there is no printed instruction. But overall, I like the product.
A REAL GAME CHANGER! This Honda dog seat cover has made car rides so much smoother and enjoyable. It's well-made and has an anti-slip bottom, so it doesn't shift around. Another big plus is the water-resistant design; my lab LOVES swimming in lakes and puddles. My dog stays comfortable and secure while I drive! Overall, I would definitely recommend this protector to anyone looking for high-quality car interior protection!