What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if itās more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if itās more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while Iām not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but youāre not satisfied with it for personal reasons (e.g. you donāt like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
Very pleased with this purchase! The car hammock is sturdy and the materials are definitely high-end. The waterproofing works great, and I've had no issues with dirt or water getting through. Plus, it looks wonderful in my car. The only reason I'm giving it 4 stars is because the installation confused me during the first time setting it up. Other than that, it's been perfect for me and my Boxer, who loves to jump in muddy puddles
Setup was a breeze, and the quality is superb!
Fantastic product. It's saved my car's interior from countless stains and scratches. The six-layer design is impressively durable, and cleaning it is a breeze. I was particularly impressed by how stable it remains, even on leather seats, and itās cool that you can transform it into a single-seat option. The foldable design and handles make it easy to transport and store. It's clear a lot of thought went into this dog hammock's design, and it shows in its quality and functionality.
Love the design
The pockets are a game changer! Finally, a place to store my dog's things without them ending up all over the car.
Really like the material and how well it protects against scratches. A bit easily soiled, but that's a small price to pay for the protection it offers
A true lifesaver for rainy day walks.
Best purchase I've made for my car and dog!
This car hammock for pets fits my car like a glove!!!Love that it has openings to attach a seat belt as well! Iām so happy my pup stays safe and my car stays CLEAN!!!
sturdy and reliable but a tad bulky
Absolutely love how easy it is to clean and maintain this backseat hammock! It's been a lifesaver for keeping mud and fur off my car seats.
I recently purchased this dog hammock for my car, and I'm mostly satisfied with its performance. It's incredibly sturdy and does a great job of protecting the seats from my two Golden Retrievers. The waterproof feature holds up well against spills and wet dogs. However, I found the installation a bit tricky the first time, but it's been easier since. The storage pockets are a nice touch too. Overall, a solid product that does what it promises.
Just got this for our family SUV, and it's made traveling with our furry friend so much easier and cleaner. The waterproof aspect of this pet hammock is just brilliant, especially on those wet and muddy days when our dog seems to find every puddle. What really sets this apart for me is the quality of the materials; it feels like it's built to withstand anything. The side flaps are a lifesaver for keeping the doors clean, and the pockets are perfect for organizing doggie essentials. It's also incredibly easy to set up and take down, which is a huge plus. A top-notch product that delivers on every promise.
Finally, no more dog hair everywhere!
the durability of this dog hammock is impressive, and it's definitely sturdy as advertised. just wish the installation process was a bit more intuitive
This car dog hammock has been a game-changer for our road trips with our Labrador, Max. The waterproof and scratch-proof features are exactly as advertised. We've tested it on rainy days and muddy park visits, and it's kept the car clean every time. The foldable design is super convenient for storage, and I love the added pockets for storing Max's water bowl and toys. Attaching it to the seats was straightforward, and it stays in place even with Max moving around. Definitely a durable and high-quality product worth investing in.