We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Within 30 days of receiving the purchase, you can ask us for:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
My grandpa's poodle loves being carried, so I got him this Owleys carrier for his birthday. He was thrilled! The carrier is soft and comfy, and he enjoys peeking out the window. Grandpa wishes the shoulder strap was a bit wider for more comfort, but overall, they're both happy with it.
My dog is a senior and has trouble walking long distances. This carrier has been a game changer for us! We can still go on walks and enjoy the outdoors together. 😊
This carrier is surprisingly lightweight, which is a big plus for me. My dog isn't tiny, but it's still easy to carry him around in this.
My daughter's chihuahua was terrified of fireworks, so we decided to try this carrier as a safe space for him. It worked like a charm! He felt secure and snuggled inside during the loud noises. The carrier is also great for everyday use – my daughter takes him everywhere in it now.
This carrier was a thank you gift for my dog walker, who has been amazing with my pup. She absolutely loves it! It's stylish, functional, and her own small dog enjoys it too. It's a great carrier for anyone who needs to transport their furry friend in comfort and style.
Owleys really nailed it with this carrier. It's everything I was looking for and more. My dog loves it, and so do I!
Overall, I'm happy with this purchase. The carrier is cute, sturdy, and easy to clean. My only gripe is that the zipper can be a bit tricky to open and close sometimes. It would be nice if it was a bit smoother.
This carrier is a must-have for any small dog owner! It's made my life so much easier and my dog so much happier.
The quality of this bag is amazing for the price. I've seen similar ones for way more, and this one is just as good, if not better. My pug approves!
The ventilation is great in this carrier. My dog doesn't get overheated, even on warmer days.
My dog is a bit anxious, but he seems to feel safe and secure in this carrier. It's like his little den!
This carrier was a birthday gift for my niece's dachshund, and it's the perfect size for him. He loves peeking out the window and feeling close to his human. My niece loves the stylish design and says it's super comfortable to carry. Win-win!
This bag is a lifesaver! My little chihuahua used to hate car rides, but now she actually seems to enjoy them. It's super comfy and the peekaboo window is a cute touch.
The padding inside is really soft and comfy. My dog falls asleep in this carrier all the time!
The material is really durable and easy to wipe clean. My dog had a little accident in it (oops!), but it cleaned up like a dream.
I love the design of this Owleys carrier! It's so stylish and doesn't scream "dog carrier." My dog seems to like it too. However, I do wish the bottom was a bit more rigid. It tends to sag a little when my dog is inside, which makes me worry about his comfort.
I appreciate that this carrier is airline approved. It made traveling with my dog so much easier.
The zipper is really sturdy and doesn't get stuck, which is something I've had issues with in other carriers.
I'm happy with this Owleys carrier overall. It's stylish, functional, and my dog seems comfortable in it. My only minor complaint is that the safety leash inside is a bit short. It would be nice if it was a bit longer to give my dog more freedom of movement.
I was looking for a carrier that was both stylish and functional, and this one ticks all the boxes. My dog and I are both happy with it!