We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Within 30 days of receiving the purchase, you can ask us for:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
I love that this carrier has a little pocket on the side. It's perfect for storing treats, poop bags, or my phone.
The quality of this carrier is outstanding. It's clear that Owleys put a lot of thought and care into designing it.
Saw this carrier and knew I had to get it for my friend's new puppy. It's been a great way for her to socialize the puppy and take him on outings safely. The carrier is sturdy, well-made, and the puppy seems to enjoy being inside. My friend's only complaint is that it could use a larger storage pocket.
Finally found a carrier that my wriggly dachshund can't escape from! It's secure and the material is breathable, which is important for her.
I'm so glad I found this carrier! It's made taking my dog out and about so much more enjoyable.
Got this Owleys carrier for my sister's new puppy, and it's been a hit! The little guy loves being snuggled up inside, and my sister says it's made vet visits so much easier. She's especially happy with the cute seashell pattern – it matches her style perfectly!
If you're looking for a stylish, functional, and comfortable dog carrier, look no further! This Owleys bag is the best. 👍🏼
Bought this Owleys carrier for my parents' aging terrier, who has trouble walking long distances. It's been a blessing! They can now take him on walks and outings without worrying about him getting tired. Plus, the carrier is lightweight and easy for them to handle.
My dog used to hate being in carriers, but he actually seems to enjoy this one. Maybe it's the comfy padding or the peekaboo window – who knows?
The shoulder strap is really comfortable, even when I'm carrying my dog for a long time. It's also adjustable, which is great.
This carrier has made traveling with my dog a breeze! I can take him anywhere with me now.
I love how easy this carrier is to clean! My dog had a little accident in it, but it wiped clean with no issues. However, I wish the inside padding was removable and machine-washable. That would make cleaning even easier.
I've tried other carriers in the past, but this one is by far my favorite. It's just the right size, it's comfortable to carry, and my dog loves it.
My neighbor's pug was terrified of car rides, so I recommended this carrier. She was skeptical at first, but now she swears by it! Her pug is much calmer during car rides and even seems to enjoy looking out the window. The carrier is also super easy to clean, which is a bonus after a few accidents.
Took this on a hike and it was amazing! My dog got tired, so I just popped him in the carrier and he was happy to be carried.
Saw this Owleys carrier on Instagram and knew I had to get it for my dog-loving grandma. Her little Maltese loves being carried, and this carrier is perfect for her. It's lightweight, easy for her to manage, and the dog seems to enjoy being inside. Plus, the seashell pattern is super cute!
Gifted this carrier to my aunt who fosters small dogs. It's been incredibly useful for transporting the dogs to vet appointments and adoption events. She loves how lightweight and easy it is to carry, and the dogs seem to feel safe and secure inside. The only downside is that it's not ideal for larger breeds.