What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
We've been using this Nissan Rogue dog seat cover for two months, and it’s been a fantastic addition to our car for traveling with my German Shepherd. The waterproof material is durable and simple to clean. My dog seems very comfortable on it, and the cover stays securely in place. The pockets are incredibly useful for organizing toys and leashes. I highly recommend it to other pet owners!!!!
My dogs are thrilled with this cover, and I’m so happy to finally keep my car clean during our trips!
This complements my Nissan Rogue’s interior beautifully while providing top-notch protection for the entire car. I’m very impressed with the high-quality materials.
Fits perfectly! The fabric is tough and tear-resistant, and our Daisy absolutely loves it! The protector also includes two pockets, which are perfect for stashing extra items like leashes or water bottles.
Excellent Nissan Rogue dog protector! The anti-slip bottom is a standout feature, the material is tough and durable, and the solid sidewalls add fantastic stability. The unzippable design for sharing the backseat with a pet is clever, and the seat belt openings add extra safety. Absolutely a 5-star product!
This pet seat cover is waterproof and provides great comfort for my dog. It effectively protects the seats and makes our trips much more enjoyable. I’d wholeheartedly recommend it to all dog owners
I’m absolutely delighted with this purchase! The thoughtful design and quality of this Nissan Rogue seat protector are impressive. The fabric is sturdy, the sidewalls are firm, and the rubberized bottom keeps it from slipping. It features seat belt openings and can be unzipped in the middle to allow someone to sit with the dog. We use it for our 77-pound Cane Corso, and it has performed exceptionally well. Easily one of the best dog protectors I’ve owned!
I bought this Nissan Rogue dog seat cover for its appealing design. While I still admire its quality and appearance, it’s unfortunately too small for the back seat of my car. I tried using only half of it, but my Shepherd didn’t find it comfortable. Adjustable straps or additional size options would make this product even better.